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BUILD VALUE
training from Smart Branding Expert
overcome buyer inaction and differentiate your solutions
Unfortunately, many of the industry “best practices” that supposedly help distinguish you from your competitors are actually having the opposite effect—you end up sounding exactly like everyone else. And when you sound like everyone else, your buyers become more indecisive and less likely to change from what they’re doing today. In other words, the dreaded do-nothing, No Decision loss. Decades of research into the science of decision-making have shed light on the hidden forces that shape how humans frame value and make decisions. Mastering these forces is essential to overcoming the biggest threat to your success in this moment—something behavioral experts call Status Quo Bias.
disrupt the status quo and persuade prospects to choose you
The sour truth is that the majority of buyers prefer to do nothing instead of change. Staying the same is safe and comfortable, while change is associated with threat and risk. To break through buyer inertia and get prospects to leave their current situation, you need to tell a story that makes a compelling case for why they should change, and why they should change now. With Build Value training from Smart Branding Expert, your sellers will go beyond the typical value proposition. Your reps will understand how to bring your disruption-minded story to life with skills rooted in Decision Science.

Build Value skills training
Only with Smart Branding Expert can you give your sellers thetwo-part story needed to defeat Status Quo Bias and differentiate your solutions:Why Change – Defeat Status Quo Bias and persuade your prospects to change.Why You – Clearly differentiate your solutions from competing alternatives.With a mixture of online training and ongoing coaching reinforcement, you can train your entire organization to engage prospects, build a more qualified pipeline, and establish an unfair competitive advantage.
UPRAISE VALUE
Build a more effective business case to justify executive decisions.WHY INVESTPresent a powerful business case to justify an executive’s time and attention.WHY NOWGenerate a sense of urgency so executive decision-makers act now.
SEIZE VALUE
Maximize the profitability of each deal.WHY PAYProtect your margins by overcoming pricing pressures.WHY SIGNDrive consensus among disparate decision-makers.
EXTEND VALUE
Keep and grow existing customer revenue.WHY STAYConvince existing customers to renew their relationship with you.WHY EVOLVEConvince customers to migrate to upgraded solutions.
Let’s Start a Conversation
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